2 Installation

You can download and install the File Server Agent software directly from the Web Portal. Complete the following steps to install the CentreStack File Server Agent software on your file server.

2.1 System Requirement

File Server Agent can be installed on the following OS

  • Server OS
    • Windows 2016
    • Windows 2012 and R2
    • Windows 2008 and R2
    • Windows 2003 (not recommended)
  • Client OS
    • Windows 10
    • Windows 8.1
    • Windows 8.0
    • Windows 7
    • Windows Vista
    • Windows XP

2.2 Preparation

File Server Agent depends on .NET framework 2.0 or later. If you are installing the file Server Agent on Windows Server 2008/2012/2016, you need to prepare the .NET environment. This usually can be done from the Windows Server Manager > Manage Roles and Features and then in the features section, select .NET Framework 3.5

_images/image_s2_2_01.png

WINDOWS SERVER 2016 .NET FRAMEWORK FEATURE

If you are installing File Server Agent on Windows 8/Windows 10, you can get .NET framework 2.0 (3.5) installed from “Program Files” -> Windows Components.

_images/image_s2_2_02.png

WINDOWS 10 .NET FRAMEWORK 3.5 FEATURE

2.3 Install

Important

Always install CentreStack File Server Agent as a Tenant Administrator when you are at the login dialog.

File Server Agent belongs to a specific Tenant instead of belonging to a specific user. So it is best to download the File Server Agent as the Tenant Administrator and set it up to connect to the same Tenant Administrator’s account.

Step 1 - Download the Installer Package

From the File Server you wish to install the File Server Agent; open a browser and log in to the Web Portal as the Tenant Administrator. From the Management Console, click the (+) in the “Remote Active Directory” section on the right-hand side.

_images/image_s2_3_01.png

SERVER AGENT DOWNLOADS ACCESS

In the pop-up window, choose your Download Package from the pull-down menu and click Go to begin the installation.

A window will open. Click the MSI file at the bottom of the browser to open the installer.

_images/image_s2_3_2.png

OPEN THE INSTALLER

Note

File Server agent software is capable of synchronizing three things between the local file server and remote cloud storage account.

  1. synchronize selected files and folders.
  2. synchronize selected Active Directory users from local to cloud.
  3. synchronize NTFS permissions on the local file server to cloud.

You can start installing file server agent from “Adding Remote Active Directory” or from “Adding Team Folder via Remote Server Agent”.

Step 2 - Run the Installer Package

Click “Run” to start the installation.

_images/image_s2_3_3.png

RUN THE SERVER AGENT INSTALLER

Step 3 - Welcome Screen

On the Welcome Screen choose “Next” to continue.

_images/image_s2_3_3a.png

WELCOME SCREEN

On the Welcome Screen choose “Next” to continue.

Step 4 - License Agreement

Read and accept the license agreement by choosing “I Agree” and click the “Next” button.

_images/image_s2_3_4.png

ACCEPT LICENSE AGREEMENT

Step 5 - Confirm Installation

Now we will complete the File Server Agent installation. Click “Next” to finish.

_images/image_s2_3_5.png

CONFIRM INSTALLATION

Step 6 - Installation is Finishing

It will only take a few minutes to complete the installation.

_images/image_s2_3_6.png

FINAL INSTALLATION PROCESS

Step 7 - Installation Complete

Once the installation is completed, click the “Close” button to finish.

_images/image_s2_3_7.png

CLOSE INSTALLATION WINDOW

Step 8 - Restart Your System

Just restart your system and File Server Agent is ready to use.

_images/image_s2_3_8.png

RESTART YOUR SYSTEM

Step 9 - Login To CentreStack

After the reboot, log back into Windows as the same Windows user. Be patient, as it will take a few minutes for the Login Panel to display. Login to CentreStack as using your Tenant Administrator credentials.

Note

The File Server Agent can be logged in to the Tenant already if you don’t see the login dialog. You can go to the Web Portal side, login as the Tenant Administrator and go to the “Device Manager” side to see the File Server Agent.

_images/image_s2_3_9.png

LOG IN AS TENANT ADMIN